The resort was stunning and facilities were brilliant. Location of the resort was just right in terms of transfer time from the airport. There was an array of restaurants to choose from and the pools were more than what I had expected. All the staff were super friendly and very helpful with everything.
Babli
avril 2024
Very spacious resort. There was something for everyone.
Steven
septembre 2022
The food was amazing, and the cocktails. We absolutely loved all the restaurants. Privilege lounge was surprisingly good. We also loved route 66 and La Locanda, and Margarita was fantastic. The vibe of the place was really lovely too. There was a coffee shop that was pretty decent that people hang out in the am. Get there smack on 730 - long lines in the early am. My toddler loved the animals. There are monkeys and turtles and Coati etc.
Alexandra
décembre 2024
From the start arriving at the Ocean R River Paradise we had an awesome expectation and boy, Let me tell you those expectations were over and beyond exceeded. We were greeted at the door. They took us right away to the privileged Lounge and took care of us. We were in and out within minutes and ready to explore the property. We then met our awesome Butler Antonio. Who took us on a tour of the property he explained everything and showed us around, took us to our room and from there on he was always just a text away. We’ve been multiple times to Mexico, but we were really really pleased with this resort. The food was amazing. Best that I can say from all the other resorts. The shows were so awesome and refreshing to see something new. Love the theme Mexican night they had on Saturday. Entertainment every day at the pools… I give it a 10+ we were so pleased with this resort that we booked another trip to come back this year if you go and stay at the Ocean Rivera Paradise ask for Antonio he will take good care of you. You will not be disappointed.
Cristian
mars 2025
This was our 3rd trip to Ocean Riviera Paradise and we will continue to visit this resort for years to come! The food is amazing with so many options available. It is impeccably clean, beds are very comfortable, rooms are inviting and have upper scale amenities and the staff is the absolute best! They are always looking to help with welcoming smiles! Our butler, Adriano was nothing short of outstanding! He always went over and beyond to make sure our stay was the absolute best and took care of us - we did not have to worry about a thing! On his day off, he took care of finding the alternative medication available in Mexico for Tamiflu and he arranged for it to be delivered to us for a member in our group that came down with influenza. He also stopped at stores three different days on his way to work to pick up things we needed for our stay. He made and changed all reservations for our dinners, introduced us to individuals who could help us with everything from excursions (Daniel and Maynor) to where to get fresh towels (Mikey)! All of these individuals were amazing and became friends throughout our trip. Any time we would come in contact with one of them, they would welcome us with an, “Hola, familia”! MUCHAS GRACIAS Amigo, Adriano!! ALL of the wait staff were fantastic! Sergio in the Privilege Lounge was excellent and we requested him multiple times. There are some less than perfect reviews out there about the beach, and I have to say that we did not have a problem at all with the beach. We swam daily in the beach and it was beautiful! The monkeys, cotes and iguanas added something special to the atmosphere at the resort as well! Muchas Gracias ORP! Cannot wait to visit you and all of our friends again!
Dawn
mars 2025
This was our 4th time staying at Ocean Riviera Paradise… the food is always wonderful. Facilities are great and convenient. Not an overly huge hotel but has everything you need close by. Staff is wonderful Diego in Pez Vela always went out his way to make us feel like family. Rooms are wonderful, clean and comfortable. Pools are awesome. Alot of activities for the kids. Nightly shows were fantastic.
Rubin
octobre 2024
Clean, good service, fast check in, nice staff
Patrick
août 2022
All the food was outstanding. Breakfast until 11.30 a.m. No reservations needed for specialty restaurants. Friendly and helpful staff. Concierge in each building, making it easy to get help when needed. Spacious rooms.
Mary
mars 2024
Good food variety; good service in restaurants. Overall friendly professional staff, everywhere.
Ashok
juillet 2022
I looked really hard through basically every hotel in the area of Playa del Carmen. It's hard to get a feeling for what is really a good place to stay at and what is not. Let me tell you - the Ocean Riviera Paradise definitely is a good place to stay! The pictures (I was told they were taken over 5 years ago) don't do the hotel justice. The food is amazing (!), the staff extremely friendly and there are plenty of pools where you can find a spot to relax. Also, when we were there (February) we didn't notice the children at all, even though that was something we were worried about. Getting to downtown Playa is a bit hard (taxi is minimum 20$ one way) but aside from that this hotel is great for a beach vacation. The gym is also great and the Margaritas are tasty. Though, I have to warn fellow Europeans here - the beer is very americanized and tastes bland. Big shoutout to Elias who was in charge of taking care of the guests at house no. 4. My family and I had a great time thanks to his assistance.
Maximilian
février 2024