The resort was stunning and facilities were brilliant. Location of the resort was just right in terms of transfer time from the airport. There was an array of restaurants to choose from and the pools were more than what I had expected. All the staff were super friendly and very helpful with everything.
Babli
April 2024
Perfect getaway for a family of 4. Daisy was everything we could've asked for. I asked the hotel before I arrived for a ground floor room facing a bar and they did not disappoint, I'm not sure if it was luck or by design but it really did make our holiday. The only negative I have is the aggressive attempt to sell me a timeshare/ upgrade straight after check in even after I said I wasn't interested. This continued for the next two days with early morning phone calls and notes through the door. Just be advised they will try this tell them you're not interested and move on, I heard stories of people loosing three hours to this sales pitch. Bottom line, fantastic resort, food bars, beach, pools with a sprinkling of wild animals. A place you and your family will love.
Andrew
April 2025
Eden Pool waitresses were great and made our honeymoon special. Yasmine was excellent and the bartenders were good. Food was pretty great with several choices in every location. Steakhouse and French was excellent. Mayan Dinner show was Amazing! Vendor night was great and enjoyed free music and activities. Room service was decent and glad they had ketchup and mustard.
Matthew
April 2025
The food was amazing, and the cocktails. We absolutely loved all the restaurants. Privilege lounge was surprisingly good. We also loved route 66 and La Locanda, and Margarita was fantastic. The vibe of the place was really lovely too. There was a coffee shop that was pretty decent that people hang out in the am. Get there smack on 730 - long lines in the early am. My toddler loved the animals. There are monkeys and turtles and Coati etc.
Alexandra
December 2024
Very spacious resort. There was something for everyone.
Steven
September 2022
From the start arriving at the Ocean R River Paradise we had an awesome expectation and boy, Let me tell you those expectations were over and beyond exceeded. We were greeted at the door. They took us right away to the privileged Lounge and took care of us. We were in and out within minutes and ready to explore the property. We then met our awesome Butler Antonio. Who took us on a tour of the property he explained everything and showed us around, took us to our room and from there on he was always just a text away. We’ve been multiple times to Mexico, but we were really really pleased with this resort. The food was amazing. Best that I can say from all the other resorts. The shows were so awesome and refreshing to see something new. Love the theme Mexican night they had on Saturday. Entertainment every day at the pools… I give it a 10+ we were so pleased with this resort that we booked another trip to come back this year if you go and stay at the Ocean Rivera Paradise ask for Antonio he will take good care of you. You will not be disappointed.
Cristian
March 2025
This was our 3rd trip to Ocean Riviera Paradise and we will continue to visit this resort for years to come! The food is amazing with so many options available. It is impeccably clean, beds are very comfortable, rooms are inviting and have upper scale amenities and the staff is the absolute best! They are always looking to help with welcoming smiles! Our butler, Adriano was nothing short of outstanding! He always went over and beyond to make sure our stay was the absolute best and took care of us - we did not have to worry about a thing! On his day off, he took care of finding the alternative medication available in Mexico for Tamiflu and he arranged for it to be delivered to us for a member in our group that came down with influenza. He also stopped at stores three different days on his way to work to pick up things we needed for our stay. He made and changed all reservations for our dinners, introduced us to individuals who could help us with everything from excursions (Daniel and Maynor) to where to get fresh towels (Mikey)! All of these individuals were amazing and became friends throughout our trip. Any time we would come in contact with one of them, they would welcome us with an, “Hola, familia”! MUCHAS GRACIAS Amigo, Adriano!! ALL of the wait staff were fantastic! Sergio in the Privilege Lounge was excellent and we requested him multiple times. There are some less than perfect reviews out there about the beach, and I have to say that we did not have a problem at all with the beach. We swam daily in the beach and it was beautiful! The monkeys, cotes and iguanas added something special to the atmosphere at the resort as well! Muchas Gracias ORP! Cannot wait to visit you and all of our friends again!
Dawn
March 2025
Everything was pretty easy in 'privilege'. We were always able to find chairs by the pool or beach, something I was initially worried about. We liked having daily room service. Our 'butler' checked in on us to see how we were doing and if we needed anything. He got our dinner reservations for us upon arrival, so we didn't have to deal with making reservations. We were also really excited upon arrival when we were upgraded to a room with a swim up pool. The premium liquor in Privilege bars was also nice. The evening entertainment was pretty impressive. They go all out, similar to a cruise experience.
Rachel
April 2025
Rooms were very nice. Staff and customer service was friendly and accommodating. The basic food was very good; buffet was surprisingly good. Eating at the specialty restaurants was relatively easy. Despite being full, it didn't seem crowded. Any issues we had with the room (the safe and toilet) were addressed quickly. The gym was terrific. Pool options were plentiful. Beach was limited due to tides and seaweed. Jet skiing was easy. Thet only have one sailboat. Lots of staff to help plan trips. Overall great staff, good food, and excellent value (for us).
Mark
March 2025
This was our 4th time staying at Ocean Riviera Paradise… the food is always wonderful. Facilities are great and convenient. Not an overly huge hotel but has everything you need close by. Staff is wonderful Diego in Pez Vela always went out his way to make us feel like family. Rooms are wonderful, clean and comfortable. Pools are awesome. Alot of activities for the kids. Nightly shows were fantastic.
Rubin
October 2024
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